Follow Method 4 for steps to discover the culprit. Software might be blocking your connection to the servers – a third party software (like a firewall or VPN solution) might be interfering with your computer’s connection to 2K servers.Follow Method 3 for steps for circumventing this scenario. Exceeded amount of allowed NBA 2K accounts – You might also be encountering this problem if you exceed the maximum number of 2K accounts that can be created on a single console.Follow Method 2 for steps on completing the email confirmation process. Account email information needs to be resent – This issue is confirmed to occur whenever 2K servers require additional information regarding your account (most likely the email isn’t verified). ![]() Typically, you can force the new update to install by playing a couple of Play Now games. A new game version became available while playing – You might get this error if you were playing the game while the newest update was distributed.
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